Blog Details

  • Home
  • COVID-19: CHANGES TO UPCOMING STORAGE CHARGES IN EUROPE AND CHANGES CONCERNING THE SUSPENSION OF A SELLER’S ACCOUNT ON AMAZON.
CHANGES AMAZON
Tick 24th May 2020 0 Comments

Many of the products can now be sent to Amazon’s logistics centers because Amazon has made changes to its warehouse centers to protect its employees and meet the highest storage requirements for products that customers need. During this time, Amazon is making additional changes to upcoming storage charges.

  • Amazon waives fees due on May 15 for long-term storage of stocks stored in the United Kingdom, Germany, France, Italy, Spain, Poland and the Czech Republic. Although you can still create removal orders, there will be delays in processing your requests. Similarly, automatic removal will be delayed.

  • As previously announced, Amazon waives the monthly storage fees for April for products weighing over 15 kg, where they stopped accepting customer orders due to social distance guidelines. This applies to stocks stored in the United Kingdom, Germany, France, Italy, Spain, Poland and the Czech Republic.

  • As previously announced, in France and Italy, where Amazon has temporarily stopped accepting orders for lower-priority products or where their implementation centers have been temporarily closed, it waives the monthly storage fees in April for the days affected.

    You can learn more about this on the following help page .

Due to the difficult situation in Europe, Amazon is suspending the suspension of the account in order to process the order extended until May 31.

At the beginning of April, the Amazon platform announced that they were suspending account suspension due to delivery issues until May 15. These included delayed shipping performance indicators, cancellation rates, and order failure rates. This decision was made in connection with the numerous messages received from sellers about the difficulties in the continuity of deliveries and their completion and in order to protect the “health of the seller’s account”. For this reason, Amazon has extended the suspension period until May 31.

From June 1, Amazon will start tracking and enforcing sales accounts with a high cancellation rate, shipping delay or defect rate according to their established standards for the completion of orders. Any defect in order performance visible on your account status page before June 1 will not be used to assess your account status.

Going further to secure your account against faulty orders and provide customers with more reliable service, Amazon recommends that you do the following:

  1. Closely monitor your inventory levels and make sure your offers accurately reflect available resources.

  2. Make sure the default shipping settings match your current delivery options.

  3. Monitor customer inquiries received through buyer-seller messages and respond quickly – up to 48 hours.

Leave Comment